Store Policies

Shipping: All products at Vita Pulita  are shipped via the United States Postal Service. Orders will be shipped within 3 days of your requests.

Paypal: You must have a Paypal account to purchase items at Vita Pulita, although you do not have to pay with Paypal. Since a Paypal account can be associated with a credit card, you can use that credit card to pay after you go through Paypal at Checkout. Opening a Paypal account is free; there are no hidden charges.

Privacy: The information that you share on Vita Pulita will be carefuly guarded as we respect your privacy. We will never share your personal information and you will not be added to any mailing lists without your consent. The only instances where your information would be shared would be with the Post Office in order to ship an order.

Returns: Due to the personal nature of our products, returns are not possible. However, if you should ever have a  problem with any Vita Pulita product, please contact us immediately at vitapulita@gmail.com and we will be sure to see that you remain a satisfied customer.

Natural Products: Because Vita Pulita products never contain preservatives and are made from natural butters and oils, it is best to use them within 6 months. In hot summer months, it is possible that a lip balm would melt in the heat, and therefore should not be stored in a hot car. Should a Vita Pulita product soften, restore it to a cooler temperaure such as by placing it in the refrigerator for a short period of time, and it will regain its original shape and not be of a lesser quality. In order to lengthen the lifespan of your natural soaps, be sure to dry them out between uses.